What Happens After Launch and Ongoing Support
Your app, site, and kiosk are live. Here's what to expect from here, what you handle day to day, and how we support you.
Your Day to Day
Once you're live, you run things from DopeHub. Your menu keeps syncing automatically from your POS, and you're free to:
- Send push notifications and run automated campaigns.
- Build audiences and target the right customers.
- Feature collections, run specials, and update your platform content.
- Keep your store hours and details current.
- Watch your performance in Analytics.
If you're new to any of these, the rest of this Help Center has step-by-step guides.
What We Handle
Behind the scenes, DopeTech takes care of:
- App store updates and resubmissions, including any review feedback from Apple or Google.
- Technical maintenance and your integrations, so your menu and orders keep flowing.
- New features, which roll out to you over time.
Keeping Things Healthy
A few things keep everything running smoothly:
- Keep your content accurate. Update hours, specials, and featured products as they change.
- Keep your developer accounts current. See Keeping Your Apple and Google Developer Accounts Current.
- Lean on your data. Use Analytics to see what's working and adjust.
Was this helpful?
Still need help?
Our support team is here for you.
