Springbig Integration

Loyalty and CRM, Perfectly Synced

DopeTech’s Springbig integration connects your customer loyalty data, SMS campaigns and in-store activity into one powerful ecosystem. Keep rewards, offers and communications perfectly aligned — no duplicate entries or manual syncs.

Why Integrate Springbig with DopeTech

Springbig is one of the most trusted cannabis loyalty and marketing platforms. With DopeTech, you can extend its capabilities directly into your web, app and kiosk experiences while maintaining real-time data flow between customer activity, POS and campaign tools.

Key Integration Features

Loyalty Sync

Every transaction on your DopeTech-powered site or app updates Springbig automatically. Customers earn and redeem points instantly, whether they’re ordering online, in-store or through your mobile app.

Customer Data & CRM Connection

Unify customer profiles across systems. DopeTech passes purchase data, preferences and engagement history into Springbig to support better segmentation and personalization.

Automated SMS Campaigns

Trigger Springbig SMS messages based on in-app actions — like loyalty milestones, abandoned carts or special promotions. Campaigns stay TCPA-compliant and trackable across platforms.

Two-Way Data Flow

Customer actions in Springbig, such as redeeming offers or joining loyalty programs, reflect immediately inside your DopeTech dashboard and app experience.

Multi-Location Support

Manage loyalty programs across multiple stores while keeping brand consistency and centralized insights.

Benefits

Seamless synchronization between DopeTech and Springbig.
Unified CRM and loyalty management without double entry.
Automated text campaigns triggered by real customer actions.
Real-time visibility into reward balances and redemption rates.
Fully compliant messaging and data handling.

Common Questions

Does the integration support both points and tier-based loyalty?

Yes. DopeTech syncs all point accrual and redemption logic from Springbig and supports tier-based rewards within your app interface.

Can I send SMS campaigns directly from DopeTech?

Campaigns are managed through Springbig, but triggers and data come directly from your DopeTech platform — meaning no manual exports.

Is this integration available for all customers?

Springbig integration is available for all DopeTech clients with compatible POS and loyalty configurations. Enterprise customers can request custom automation flows.

Ready to Connect

If you already use Springbig, DopeTech can help you bring loyalty, CRM and messaging into one connected system. Contact [partners@dopetech] or schedule a demo to see the integration in action.

Find out More about Springbig Integration

Set up a no pressure, exploratory call with DopeTech about how to Implement our best in class Cannabis Platform with your current dispensary partners

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Why work with DopeTech?

Our Mission to support Springbig

At DopeTech, we build innovative and reliable technology that helps dispensaries using Springbig grow revenue, streamline operations, and strengthen customer loyalty. We are committed to empowering our clients with exceptional tools and service while contributing to a more inclusive and respected cannabis industry.

Hundreds of Dispensaries Trust DopeTech

We’ve been with DopeApps for years, and they’ve been an incredible partner for our business. Since launching our app, we’ve seen a big increase in repeat customers and engagement. Their team is amazing to work with, always quick to troubleshoot and resolve anything that comes up. We love that they keep rolling out new features that help us grow and connect with our customers even more. Being able to update the app and send notifications directly to our users has been a game changer. DopeApps has truly become part of how we do business, and we don’t see that changing anytime soon.

Joey Creel

Haven Dispensary Maryland

DopeApps has been a game-changer for our cannabis retail operations. The app is sleek, user-friendly, and most importantly — it integrates with our loyalty program, POS, and eCommerce platforms in a way that makes our marketing more efficient and our customer experience more connected.

It’s become the go-to spot for customers to check loyalty points, browse live inventory, unlock app-exclusive deals, and receive real-time updates — all in one place. We’ve seen a clear return on investment, and having direct access to app performance data helps us make smarter, faster marketing decisions with confidence.

DopeApps is more than just an app developer — they’re a strategic tech partner helping dispensaries reach their full potential.

Jill Roberts

Joint Operations

“Our Dope App is simple, elegant, and educational. It feels like having our dispensary right in our customers’ pockets.”

Jason Newell

The Heirloom Collective