Stay Compliant with SMS Campaigns

SMS marketing is one of the most effective ways to reach your customers, but it also comes with strict legal requirements.  DopeTech’s platform is built to help dispensaries stay compliant with the Telephone Consumer Protection Act (TCPA) and related privacy laws while maintaining meaningful engagement through messaging.

What Is the TCPA

The Telephone Consumer Protection Act (TCPA) is a federal law that regulates how businesses can communicate with customers via text message and phone.  It requires businesses to obtain explicit consent before sending marketing messages and to provide clear opt-out options.

How DopeTech Helps You Stay Compliant

DopeTech’s communication features are designed with compliance at the core.  Our tools manage consent collection, opt-outs and audit trails automatically so you can focus on building customer relationships without risking fines or penalties.

Core compliance safeguards include:

• Explicit Consent Collection: Capture and record written opt-ins from customers before sending promotional texts.
• Double Opt-In Support: Optional confirmation flow to verify customer intent.
• Automated Opt-Out Handling: “STOP” and similar keywords instantly remove users from message lists.
• Audit Logging: Timestamped records of all consent and opt-out actions for verification.
• Compliance Templates: Pre-configured disclaimers and consent language to simplify setup.
• Rate and Frequency Controls: Avoid over-messaging and limit campaign frequency.

Why Compliance Matters

Non-compliance with TCPA can result in significant penalties — up to $1,500 per unsolicited message.  Beyond fines, misuse of SMS can damage customer trust and brand reputation.  Staying compliant protects both your business and your relationships with customers.

DopeTech and SMS Partners

DopeTech integrates with approved SMS gateways and marketing partners that also adhere to TCPA and carrier-specific guidelines.  This ensures that every message you send meets legal and carrier compliance standards from the moment it’s delivered.

Best Practices for Cannabis Retailers

• Always collect opt-in consent before sending messages.
• Use clear language about what customers are subscribing to.
• Include your business name in each message for transparency.
• Provide an easy way to unsubscribe.
• Maintain accurate, up-to-date records of consent.

Learn More

Our compliance team can help you implement TCPA-safe messaging workflows that align with your marketing strategy.  Contact us at [compliance@dopetech] to learn how to set up compliant SMS campaigns through the DopeTech platform.