Uncle Ike’s, one of Seattle’s busiest dispensaries, needed to handle heavy digital traffic without losing control of fulfillment. Their existing online order system couldn’t keep up with menu changes, inventory sync, and staff workload. Frequent slowdowns and manual interventions created friction—customers abandoned carts, and staff spent valuable time fixing errors instead of helping shoppers.

DopeApps introduced a unified ordering and fulfillment platform designed for high-volume dispensaries. The system connected directly with Uncle Ike’s existing POS, enabling live product synchronization, instant menu updates, and automated order routing. The interface simplified the shopper journey—fewer taps to find products, faster load times, and an intuitive checkout experience that matched in-store expectations.

Key upgrades included:

• A real-time integration layer reducing sync delays between inventory and the online menu.

• Smart queue management that prioritized orders by readiness and pickup type.

• Streamlined product cards featuring clear images, category tags, and availability indicators.

The success hinged on automation and user-centric design. DopeApps replaced disconnected tools with a single workflow where every order—whether placed on mobile or in-store—fed into one queue. That eliminated duplicate entries and data lag. Real-time insights helped management see order trends, product performance, and fulfillment bottlenecks at a glance.

The full PDF details:

• Before-and-after architecture diagrams

• Workflow changes that cut average fulfillment time

• Deeper KPI analysis across three store locations

• Lessons learned from rollout and staff adoption